Visiting the doctor no longer requires hours in traffic, long lines, or exposure to crowded clinics. Thanks to modern technology, Filipinos can now consult doctors from the comfort of their homes. But if you’ve never done it before, you might be wondering: how do you prepare for a telemedicine appointment successfully?
This guide walks you through everything you need to know before your first online consultation—what to expect, how to get ready, and why NowServing is one of the best options for telemedicine visit in the Philippines. Let’s begin!
Your Online Telehealth Visit Tips
Choose the Right Platform: Why NowServing Is Ideal for Filipinos
When preparing for your first telemedicine appointment, the first step is picking a reliable platform. One of the leading platforms for a virtual visit to a doctor is NowServing Philippines. NowServing is a trusted online check up platform in the Philippines that connects patients with board-certified doctors for online consultations, medical service appointments, and more.
Why NowServing stands out:
- Access to thousands of licensed Filipino doctors, which you can search by different options (city, hospital, specialization, and more.)
- User-friendly interface even for non-tech-savvy users
- all-in-one app for health care (e.g., booking doctor consultation, buying medication, home diagnostic test, request medical documentation for health clearance, etc.)
- HIPAA-compliant security features that ensures security of patient’s medical history
- Can be used via website and their app
Read related article about the benefits of using telemedicine for a health check up
Prepare Your Device and Internet Connection
To ensure a successful telehealth appointment, you must have a strong and stable internet connection. This tech setup is one of the main requirements for an online consultation. That’s why this factor should be one of your priorities to fully prepare for telemedicine appointments.
Follow these best practices for telemedicine to avoid disruptions:
- Use a smartphone, tablet, or laptop with a working camera and microphone.
- Ensure your device is fully charged or plugged in.
- Connect to a stable internet source (at least 1.5 Mbps upload/download speed).
- Test your video and audio settings beforehand.
For easier access, you can also download the NowServing app to your device, instead of accessing different links. Thus, it will make it easier for you to do a test run before your actual appointment.
Create a Comfortable, Private Place for Telehealth Session
Your environment plays a big role in the effectiveness of your telehealth visit.
Here’s how to set up your space:
- Make sure your area has a great light source for better visualization during your video call.
- Avoid noisy or shared areas where privacy might be compromised.
- Sit in a stationary spot (not inside a moving vehicle).
- Have a pen and paper ready to document medical information provided by your online doctor.
The goal is to replicate a clinic setting as much as possible for better communication and focus.
List Down Your Symptoms and Questions
On the other hand, having a thorough relaying of information should be part of your way to properly prepare for telemedicine appointment. Treat this session as the way you prepare for your health check up at a hospital where you inform your doctor. However, in this case, you can initially document your symptoms, medical history, and related tests if necessary. That way, you’ll be ready to disclose all the relevant factors to the doctor. This helps the doctor make accurate assessments and saves valuable time during the call.
Before the call, document the following:
- Write down all your symptoms, including when they started, severity, and what triggers or relieves them.
- Prepare a list of questions or concerns you want to discuss.
- Note any medications or supplements you’re currently taking.
Log In Early and Be Ready to Talk
Take note that NowServing has a feature where you’ll receive a text message about your upcoming scheduled appointment. You can take advantage of this feature to login in early to troubleshoot any tech issues. That way, you can prepare mentally and technically for your doctor’s call.
Telemedicine appointment guide:
- Speak clearly and directly into your device’s mic.
- Be honest and thorough with your answers.
- Don’t hesitate to ask for clarification.
After the diagnosis, your doctor will possibly provide some documents essential for your recovery. It can include medication prescriptions, referral to other doctors (if needed), referral for lab tests (if needed), and others. You can also ask for medical certificate if you need one. (e.g., fit-to-work clearance, travel clearance, pre-employment medical clearance, school clearance, etc.)
Frequently Asked Questions
What should I wear during a telemedicine appointment?
Wear comfortable, casual clothes just like you would during an in-person check up.
Can I have someone with me during the call?
Yes, especially if you need help explaining your condition. Just make sure to inform your doctor.
What if I miss my appointment?
Most platforms, like NowServing, allow you to reschedule. Always check the platform’s cancellation or rescheduling policy.
Will my consultation be recorded?
No. Legitimate platforms like NowServing do not record video consultations unless explicitly stated.
Can the doctor issue a prescription?
Yes. Many telehealth doctors can provide digital prescriptions you can present to pharmacies.
Will I need a follow up check up?
Some doctors can request a follow up check up, especially when treating chronic illnesses. Be sure to follow the recommendations of your doctor to determine if you need to book another session.
Conclusion
Learning how to prepare for telemedicine appointment experiences is essential, especially for first-time users. With the help of user-friendly telemedicine apps like NowServing, you can consult your doctor with ease, anytime and anywhere.
Ready for your first online consultation? Book a doctor on NowServing today and experience healthcare that fits your schedule.
