Online doctor consultation became possible in the Philippines with the use of top-notch medical care technology. This medical advancement offers most of the healthcare services, making it a one-stop app for wellness. You might think that telemedicine is too good to be true, but that perception might still change when you understand its features and offered convenience. Discover how online doctor consultation Philippines changed the healthcare system and how it works for patient care. Let’s begin!
Common Reasons Filipinos Use Telemedicine for Video Consultations

Telemedicine is not just for checkups. This flexibility makes it easier to stay on top of your health without needing to leave your home.
Many Filipinos now use it for the following:
- Follow-up checkups after hospital visits
- Consulting for minor health conditions like flu, cold, diarrhea, cough, etc.
- Mental health support through online therapy sessions
- Prescription refills for maintenance medications
- Discussing lab results or getting a second opinion
- Requesting medical documents for health clearance (medical certificate for travel, school, and work)
Read blog about maintenance medication for high blood pressure
How Online Doctor Consultation Philippines Work
Booking an online doctor consultation in the Philippines is a straightforward process. You can fully utilize this by using any form of device that has a camera like smartphones, tablets, and laptops. At the same time, it also requires the use of a stable internet connection to begin telemedicine visits online.
One of the leading online platforms for telemedicine is NowServing. With the availability of this platform, it allowed access to multiple healthcare services in one app.
@nowservingph How about you? Online or in-clinic doctor consultations? 🤔 #nowservingph ♬ original sound – NowServing.PH – NowServing Healthcare PH
Here’s how online consultation on NowServing works:
Step-by-step process:
- Access the online consultation link of NowServing and select the “Get a Virtual Consultation Today” button.
- Choose your doctor among the online general practitioners to specialists like internal medicine doctors, pediatricians, etc. If you want to see their affiliations, you can check their profile to learn more about your doctor.
- Book an appointment with your selected doctor by pressing the “Book Appointment” button.
- Continue the process by filling up the form provided.
- Pay the consultation fee of Php 500.00 by selecting the mode of payment available
- Wait for your doctor to accept your booking
- Join the video call with doctor

Take note that a more seamless option is possible by downloading the NowServing app. That way, you can access all the files and messages with your doctor in one tap. You can also view a curated medical service fit for your remote location such as:
- NS Pharmacy – Buy the prescribed medication and get them delivered right to your doorsteps
- Home Test – You can get your labs done at home. A licensed expert from Hi-Precision will visit your area for COVID-19 screening test .
- Medical Certificate – If you need a medical clearance, you can also get this service from NowServing
- Diagnostic Test – Simply upload the request form from your doctor to help you schedule any diagnostic test to any branch of Hi-Precision.
Read related blog about the advantages of using online consultation in the Philippines
Can You Use HMO for Online Healthcare Consultation?
Yes, many HMOs in the Philippines now support online consultations. However, coverage varies per provider. On platforms like NowServing, doctors who accept HMO will indicate it on their profiles. You can also contact your HMO provider for confirmation.
Things to check:
- Your HMO telehealth platform
- Process like if pre-approval is required
- Covered specialist
@nowservingph Get the most out of your health card coverage when getting a Medical Certificate! #NowServingPH #MakeItAHabit #TheHealthcareYouDeserve ♬ original sound – NowServing.PH – NowServing Healthcare PH
What to Expect During Your Telehealth Visit for Wellness
Your online consultation experience will differ depending on your needs, but here are a few best practices:
- Prepare your questions and symptoms ahead of time
- Ensure stable internet and a quiet environment
- Join a few minutes early to test your camera and mic
- Be honest and clear about your condition
Doctors will often ask for background, current medications, and symptoms—just like an in-person visit. If needed, they might refer you to a face-to-face consultation or request further lab work.
FAQs About Online Consultation in the Philippines
Can I consult a specialist like an internal medicine doctor online?
The most common doctors for this service are internal medicine doctors, primary care physicians, and general medicine practitioners as they are experts in giving health diagnosis. However, you can still see some specialists, especially if you seek a specific health consultation. That’s why some doctors like OB-GYNs, Psychiatrists, Dermatologists, etc. are available for online consultation.
Take note that online consultation is ideal for consulting a minor health condition, and should not be used for emergencies. Feel free to book an online appointment if your concern fits the factors mentioned above.
Is an online consultation as effective as a face-to-face checkup?
It can be effective for consulting non-emergency or non life threatening conditions. However, in the aspect examinations, face-to-face consultation gives you an upperhand of receiving physical assessment by the doctor. Thus, allowing them to see if your BP is high or if you’re breathing fine, which can be used for a more accurate diagnosis.
How much does an online consultation cost in the Philippines?
Online consultation cost in the Philippines typically starts at a low range. At NowServing, the consultation fee is at Php 500.00. Feel free to check the rate of your doctor before booking them by viewing their details on the app or on the NowServing website.
What happens if my internet disconnects during the video call?
Most platforms allow you to rejoin the session. If the consult is cut short, contact the doctor or platform support.
Can I use online consultation for a child or senior citizen?
Yes, online consultations are available for all ages. A guardian may join the video call if needed.
Conclusion
Online doctor consultation in the Philippines has made healthcare more accessible, especially for people in remote areas or with tight schedules. With the availability of telemedicine platforms like Nowserving, getting medical advice, prescriptions, and follow-ups is just a few clicks away.
Whether you’re consulting a primary care physician or a specialist, online consultation offers convenience without compromising quality. Ready to book your first appointment? Try NowServing today via website or download the app now!